It's like when you're on hold and a recorded voice comes on telling you how much the company values you as a customer. Really? Then maybe you should hire some more support people so I don't have to wait thirty minutes to get help.

Jason Fried
About This Quote

This is a very sarcastic remark. It implies that a company is wasting a lot of money telling you about how much they value you as a customer when the company could be doing more to make you happy with their service or products.

Source: Rework

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